Return Policy

Last Updated: 29/09/2026

At GOTHOOKED®, every piece is carefully handcrafted with love and attention to detail. Because our crochet fashion items are unique, made-to-order, or limited-edition handmade goods, all sales are final.

No Returns, Exchanges, or Refunds

We do not accept returns, exchanges, or refunds for any reason, including but not limited to:

• Change of mind

• Incorrect size selection

• Color variation (natural variations in yarn and handmade work are expected)

• Dissatisfaction with the style or fit

By placing an order on {https://got-hooked.kudita.com/} 

, you acknowledge that you have carefully reviewed the product deion, measurements, care instructions, photos, and this Return Policy, and that you understand and agree that all purchases are final.

Important: Please Review Before Purchasing

We strongly encourage you to:

• Double-check sizing charts and product measurements

• Read the full product deion and materials list

• Contact us with any questions about fit, color, or customization before completing your purchase

Once an order is placed and payment is processed, it cannot be canceled or modified.

Exceptions – Damaged or Defective Items Only

If your item arrives damaged or with a clear manufacturing defect, please contact us within [3–7] days of delivery. Include:

• Your order number

• Clear photos of the damage or defect

• A brief deion of the issue

We will review the claim and, at our sole discretion, may offer a repair, replacement, or store credit. This is the only exception to our no-return policy.

Contact Us

If you have questions about this policy or need help before ordering, please reach out:

GOTHOOKED®
Email: [email protected]

Thank you for supporting handmade crochet fashion. We appreciate your understanding and look forward to creating something special for you.